Question 1

What does WacTechX actually do?

Accepted Answer

We design and build software — web apps, mobile apps, brand and marketing systems, and custom tools. If it lives on a screen and needs to work well, it's in scope.

Question 2

Do you only work on new products, or existing ones too?

Accepted Answer

Both. We ship greenfield products from zero, and we rescue or rebuild existing codebases that have outgrown their first team.

Question 3

Can you work with our in-house team?

Accepted Answer

Yes. We regularly embed with internal engineering and design teams. We can lead, support, or pair — whichever fits your org.

Question 4

How do we get started?

Accepted Answer

Send us a short note about the project. We reply within one business day, set up a 30-minute call, and if it's a fit we follow up with a written scope and a fixed-price proposal within a week.

Question 5

What does a typical engagement look like?

Accepted Answer

Most projects run 6–16 weeks, structured as weekly sprints with a live demo every Friday. You'll see progress every week, not at the end.

Question 6

Do you sign NDAs?

Accepted Answer

Of course. We'll sign yours or send you ours — whichever is easier. We treat every project as confidential by default.

Question 7

How do you price projects?

Accepted Answer

Fixed price, not hourly. We scope the work up front, agree a number, and stick to it. No stopwatch, no surprises on the invoice.

Question 8

What if the scope changes mid-project?

Accepted Answer

Scope changes are normal. We handle them with a written change order so you always know what's being added, what it costs, and when it will ship.

Question 9

Do you offer retainers or ongoing support?

Accepted Answer

Yes. After launch we offer monthly retainers for maintenance, iteration, and new feature work.

Question 10

How often will I hear from you?

Accepted Answer

At minimum: a written weekly update and a live Friday demo. In practice: we're in the same Slack, answering things as they come up.

Question 11

Who will I be working with?

Accepted Answer

The senior you meet on the kickoff call is the senior writing your code. No hand-offs to juniors you've never met.

Question 12

Who owns the code?

Accepted Answer

You. Everything we write lives in your repository from day one. You own the IP, the domain, and the infrastructure.

Question 13

How do I reach your support team?

Accepted Answer

Email, the contact form on this site, or our social channels. We triage every message daily and reply within one business day.

Question 14

Do you offer 24/7 support?

Accepted Answer

Business-hours support is included by default. We offer priority after-hours coverage as an add-on for products that need it.

Question 15

How do you handle security?

Accepted Answer

Encryption in transit and at rest, least-privilege access, MFA on every account that touches your project, and security reviews before every release.

Question 16

Where is our data stored?

Accepted Answer

In the cloud region you choose — usually AWS or Google Cloud. We never copy client data to personal machines.

Question 17

Do you do security audits?

Accepted Answer

Yes. We run one at the end of every project, and we can set up regular audits as part of a retainer.

Question 18

Are you hiring?

Accepted Answer

Usually, yes. Check the /careers page for the current open roles. We hire slowly and keep the bar high.

Question 19

Do you take interns?

Accepted Answer

Occasionally, for specific projects. If you're early career and want to reach out, send your work — not just a CV.

Good questions, honest answers.

What does WacTechX actually do?

Do you only work on new products, or existing ones too?

Can you work with our in-house team?

How do we get started?

What does a typical engagement look like?

Do you sign NDAs?

How do you price projects?

What if the scope changes mid-project?

Do you offer retainers or ongoing support?

How often will I hear from you?

Who will I be working with?

Who owns the code?

How do I reach your support team?

Do you offer 24/7 support?

How do you handle security?

Where is our data stored?

Do you do security audits?

Are you hiring?

Do you take interns?

Ask us anything. Really.

Good questions, honest answers.

What does WacTechX actually do?

Do you only work on new products, or existing ones too?

Can you work with our in-house team?

How do we get started?

What does a typical engagement look like?

Do you sign NDAs?

How do you price projects?

What if the scope changes mid-project?

Do you offer retainers or ongoing support?

How often will I hear from you?

Who will I be working with?

Who owns the code?

How do I reach your support team?

Do you offer 24/7 support?

How do you handle security?

Where is our data stored?

Do you do security audits?

Are you hiring?

Do you take interns?

Ask us anything. Really.