We are looking for a part-time customer support specialist who will provide exceptional service to our clients. Your role will involve resolving issues, answering questions, and ensuring client satisfaction.
Type
Part-Time
Location
Remote
Experience
1-3 years
Openings
3
What you'll do
Respond to customer inquiries via email, chat, and phone.
Troubleshoot product issues and guide customers through solutions.
Document and track customer interactions and feedback.
Collaborate with other teams to escalate technical issues.
Who we're looking for
Excellent communication skills, both written and verbal.
Experience with customer support tools like Zendesk or Freshdesk.
